Role is the expected pattern of behavior of an individual in a particular position of
society. The employees of an organization play different roles within and outside the organization and understanding their roles helps to understand their behavior.
Dimensions such as identity, perception, expectations, and conflict of roles influence the behavior of individuals.
Role Identity: Role identity results from attitude and behavior of individuals in
different roles. Individuals need to make the necessary changes in behavior to suit the requirements of an organization. Changes like promotions, demotions, or any other changes in organizations require individuals to identify with the new roles and change and re-change their behavior accordingly.
Role Perception:
Role perception involves understanding how one is supposed to behave in a particular role by observing the behavior of another individual in the same
role.
Role Expectations: How an individual is expected to behave in a particular situation is referred to as role expectation. Employees and employers in organizations have different role expectations from each other. A psychological contract existing between
employer and employees is an agreement that sets out expectations on the behavior of each party in performing various roles in the organization.
Role Conflict: Individuals play different roles in their personal and professional lives.The roles of an individual in the organization may contradict other roles in the organization or with the roles in his/her personal life as the expectations from the roles differ. The divergent role expectations of an individual lead to role conflict in the individual.
Rules played by Managers
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